Project 17

Letter templates

Below are some letter templates advisers can use to contact local authorities. You are free to use these templates without reference to Project 17. However, if you have any questions or would like to discuss a case, please call our advice line on 07701 330 016.

Initial request for support under section 17 

If your client requires support because they have children who are 'in need', use this template to contact the local authority in the first instance. Please remember that in many cases it will be necessary to demonstrate that there is a breach of human rights or EU law in order for social services to have a duty to provide support.

Challenging the rate of support

If social services are currently providing support for your client, but the support is insufficient to meet the basic needs of the family, use this template to request a new assessment with a view to providing increased support.

Challenging a refusal to assess

If your client has already asked the local authority for support and has been turned away without an assessment, use this template to challenge the failure to assess.

Challenging an offer to accommodate a child only

If your client has asked the local authority for support and has been told that the only support available is to take the child into care, use this template to challenge that decision.

Challenging a referral to another local authority

If your client as approached a local authority with which they have a connection, or in which they are physically present, and has been told to go to a different local authority instead, use this template to challenge that decision.

We have tried to anticipate the most common problems when accessing support for NRPF clients, and have provided template letters accordingly. However, if you think it would be helpful for us to create templates covering other issues, please get in touch to let us know. You can email us at